About the Service

General Questions

What contraception is available?

Our nurses will advise you of the suitable options and aim to provide you with the same brand you currently use. Coil or implants are exempt from this online service.

What is included in the price of the service?

The video consultation with the nurse, dispensing of 6 months supply and standard delivery for £29

What is FREE standard delivery?

Your contraception will be dispensed from our contracted pharmacist and delivered to your door within 2-3 working days. Someone will need to sign for the delivery, otherwise it will be held at your local post office.

How do I see the nurse on video?

We use a booking system which is integrated with Zoom.us. Please download the FREE app in anticipation of the call on the device you plan to use. Ensure your webcam and microphone are switched to on.

What is the booking process?

To get started click any of the GREEN buttons on the website. From the Book Appointment section, under Video Consultation select the following options.

  1. See Times
  2. — choose the best day/time for you
  3. — enter your details on the next screen, tick permissions.
  4. — select Pay and move to the next screen to complete the booking.

You will then receive a confirmation email of your booking (please wait a few minutes). The email will include a GREEN button that once clicked will take you to the video screen. This link will ONLY be valid for the day and time you requested.

What happens next?

You will receive a reminder of your appointment via text and email. On the day/time you chose click the GREEN button in the original email to join the nurse on screen in the Zoom call.

Can I change the day and time of my appointment?

Yes of course. In your confirmation email please select the BLUE button and follow the onscreen instructions.

Can I cancel my appointment?

Yes you can. However ALL cancellations will incur a small charge and take up to 24 hours to be issued. Cancellations with less than 12 hours will be charged 50% and take up to 24 hours to be issued.

More information

Online Prescriptions

We are providing Nurse led appointments for contraception prescriptions via video calls.

If you are unable to reach your GP or Sexual Health clinic during the current restrictions please book your appointment via our online system.

We advise allowing extra time than normal to secure your contraceptive provisions.

Women's Health

It is vital during this time you receive the best reproductive care you require possible to stay healthy and safe.

Urgent Care

We are not able to offer an emergency contraception service at this moment in time.  Please contact your local health authority if your condition is likely to put you at risk.

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